Before you start
- The exact rate label from your live checkout.
- Confirmation that Shopify is actually returning the rate — a shipping zone gap looks the same to the customer as a hide rule.
Watch it instead
Steps
1. Install Nex Reorder
Search Nex Reorder in the Shopify App Store, or use the button below. Approve the permissions and the app appears in your admin under Apps. There is a free trial, and it is free on development stores.
2. From the dashboard, choose Hide Shipping Method.
3. Name the rule.
4. Pick the rates. Use a carrier preset if your labels are standard, or type the exact label.
5. Add conditions — most shipping rules use Shipping country, Shipping state / province or Shipping ZIP / postal code.
6. Set Rule Status to Activated and save.
Always leave one rate standing
If your conditions hide every rate for some carts, those customers cannot check out at all. Test a cart that should still have options before you leave the rule live.
Verify it worked
- Build a cart with a destination that should trigger the rule — the rate is gone, and at least one other remains.
- Build one that should not — your normal rates are intact.
Limitations
- Rules do not run in Shopify POS.
- PO Box detection only works for carrier-service and third-party app rates. On Shopify’s own built-in rates the address data needed to spot a PO Box may never reach the rule, so a “hide for PO Boxes” setup can silently do nothing.
- The admin draft order screen shows the unmodified list; the rule applies when the customer opens the checkout link.
- Shopify caps every store at 25 active delivery customizations across all apps.
Common setups
| Goal | Conditions |
|---|---|
| Only free shipping above a threshold | Hide paid rates + Cart subtotal ≥ threshold |
| No express to remote areas | Hide Express + Shipping ZIP is one of … |
| Local pickup for locals only | Hide Local Pickup + Shipping ZIP is not one of … |
| No overnight on bulky goods | Hide Overnight + Product tag in cart is one of … |
| Restrict a destination entirely | Hide all + Shipping country is one of … |