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Reference Updated Aug 14, 2026

Plans and limits

In short

Your plan controls three things — which of the six actions are enabled, how many rules you can create per method type, and how many conditions fit in a single rule. Shopify sets a separate ceiling on top of that.

Applies to

  • All Shopify plans — Basic through Plus

Doesn't apply to

  • Shopify's own restrictions, which apply regardless of your subscription
Something blocked that is not on this page? It may be a Shopify limit

What your plan controls

GateDetail
ActionsSix capabilities, enabled independently: hide, rename and reorder — each for payment and for shipping
RulesA maximum number of rules, applied per method type
Conditions per ruleA maximum number of conditions in any single rule

Rule caps are per method type, not total

A cap of five means five payment rules and five shipping rules. Merchants often assume it is a shared pool and think they have run out sooner than they have.

Reading your own limits

Rather than quote numbers that depend on your subscription, the app shows them where they matter:

  • Locked actions carry a lock icon on the dashboard card, with an upgrade prompt.
  • Condition slots are shown in the Add Condition modal as you build — it tells you how many more you can add.
  • Rule caps surface when you try to create one past the limit.

That is deliberately the source of truth. Your plan can change, and a number written in a doc goes stale silently.

Shopify’s limits are separate

On top of anything your plan says, Shopify caps every store at 25 active payment customizations and 25 active delivery customizations, counted across all installed apps.

So a rule can fail to activate for two quite different reasons, and they look identical from the admin:

SymptomWhich limit
”Plan limit reached”Your subscription
Rule activates but nothing happens at checkoutPossibly Shopify’s ceiling, or a platform restriction

Rule will not activate walks through telling them apart.

Making fewer rules go further

Before upgrading, it is worth checking whether the rules you have can be consolidated:

  • One rule, several methods. A hide rule can name multiple methods at once.
  • Is one of, instead of several rules. Shipping country is one of BR, AR, CL replaces three near-identical rules.
  • Pause what you are not using. Draft rules do not run and do not consume Shopify’s ceiling.

Billing

Billing runs through the app’s own subscription screen rather than Shopify’s managed pricing. There is a free trial, and development stores get everything free — which makes a dev store the right place to try a setup before paying for it.

Frequently asked

How many rules can I create?

It depends on your plan, and the cap applies per method type — a limit of five means five payment rules and five shipping rules, not five in total.

How many conditions can one rule have?

Also plan-dependent. The Add Condition modal shows your remaining slots as you build, which is more reliable than any number quoted here.

Why is one action locked but not another?

The six capabilities — hide, rename and reorder, for payment and for shipping — are enabled independently, so a plan can include hiding but not reordering.

Is it free to try?

There is a free trial, and the app is free with all features on Shopify development stores.

See also: Shopify limitations · Rule will not activate · The dashboard

Still stuck? Email support — we usually reply within a few hours.