Carrier-calculated rates arrive with names written for logistics staff, not shoppers — UPS® Ground Saver or FEDEX_2_DAY_AM. Renaming them is the cheapest clarity win at checkout.
Before you start
- The exact rate label as your checkout currently shows it.
- The new label. Short is better — long names wrap awkwardly on mobile.
Watch it instead
Steps
1. Install Nex Reorder
Search Nex Reorder in the Shopify App Store, or use the button below. Approve the permissions and the app appears in your admin under Apps. There is a free trial, and it is free on development stores.
2. From the dashboard, choose Rename Shipping Method.
3. Name the rule.
4. Under Renaming Pairs, click Add renaming. Enter the current label in Original method and the new one in New name.
5. Add more pairs to relabel several rates in one rule.
6. Add conditions if the label should vary by destination or customer.
7. Set Rule Status to Activated and save.
Checkout only
The new label appears at checkout. Order confirmations, packing slips, notification emails and your Shopify admin all keep the original rate name — worth knowing before support fields “why does my email say something different?”.
Verify it worked
Open checkout and confirm the label. If conditional, check a non-matching cart still shows the original.
Worth renaming
| Original | Better | Why |
|---|---|---|
| Standard Shipping | Economy (5–7 days) | Sets the delivery expectation |
| FEDEX_2_DAY_AM | Express — arrives by noon | Carrier code to plain language |
| Economy International | International (10–15 days) | Removes the guesswork |
| Local Pickup | Collect in store — free | Says it costs nothing |
Add the transit time where you can. “Standard” tells a customer nothing; “5–7 days” answers the question they actually have.