Overview
Four counts, covering the last 7 days:
| Stat | Means |
|---|---|
| Active Rules | Running at checkout right now |
| Total Rules | Everything you have built, active or draft |
| Payment Rules | Of that total, how many affect payment methods |
| Shipping Rules | And how many affect shipping |
The gap between Active and Total is what to watch. A rule sitting in draft that you meant to activate is invisible at checkout and easy to forget.
Payment and Shipping tabs
Below the stats, a tab for each method type. Each holds three cards — Hide, Rename and Reorder — and clicking one opens a new rule with that action and method type already chosen.
It is the fastest way to start, and it is why every how-to here begins “from the dashboard, choose…”.
Locked cards are plan limits, not faults
A card with a lock is an action your plan does not include. The six capabilities are gated independently, so having some available and others locked is normal.
Quick templates
A short row of the most common scenarios — hide Shopify Payments by country, rename Cash on Delivery, move COD to the bottom, hide Free Shipping for selected countries.
Clicking one fills the editor. View all templates opens the full gallery. See using the template gallery.
Help centre
Three routes out when you are stuck: 24/7 chat, these docs, and booking a call. Each rule editor also carries a Need Help? card with the tutorial video for that specific action.
Where to go next
- Create your first rule if you have not yet.
- All rules to edit or pause something you built.
- Plans and limits if an action is locked.