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Setup Updated Aug 14, 2026

Getting started with Nex Reorder

In short

Create a rule, pick a method type and an action, name the methods exactly as checkout shows them, then set Rule Status to Activated. Rules run as Shopify Functions, so they apply immediately with no theme edits.

Applies to

  • All Shopify plans — Basic, Shopify, Advanced and Plus
  • Online checkout and draft order checkouts
  • Payment methods and shipping methods

Doesn't apply to

  • Shopify POS — customization functions do not run there
  • The cart page — rules apply at checkout itself
Already installed and a rule is not working? Start with the troubleshooting guide

Before you start

Every rule is these four choices.
  • The app installed — see step 1 below if you have not yet.
  • The exact name of the method you want to change, copied from your live checkout.

Step 1 — Open the rule editor

Go to Apps → Nex Reorder, then click Create rule.

The header shows what you are building — for example Payment Method · Reorder.

Step 2 — Choose the method type and action

Every rule is one action on one method type:

Payment methodsShipping methods
HideRemove Klarna, COD, PayPal, a gatewayRemove a rate or carrier
Rename”Credit Card” → “Debit / Credit Card""Standard” → “Economy (5–7 days)“
ReorderPut your lowest-fee method firstPut Free Shipping at the top

Need two actions? Build two rules. They stack.

Step 3 — Name the rule

Rule Name is required. “Hide COD over $500” beats “Rule 3” — when something misbehaves a year from now, the name is what tells you what it was for.

Step 4 — Add the methods

Type the method name into the search field. Each match is added as a chip.

Name methods exactly as checkout shows them

Cash on Delivery (COD) will match; COD alone may not. Copy the label from your live checkout and paste it. A near-miss saves cleanly, activates, and then does nothing.

Shipping rules also offer carrier presets — Standard, Express, Free Shipping, Local Pickup and Overnight.

For Reorder, drag the Display Order rows into place; the top item appears first at checkout.

Step 5 — Add conditions (optional)

Conditions decide when the rule fires. Skip them and it applies to every checkout — right for something like always putting Free Shipping first.

To be selective, click Add Condition and pick from Customer, Cart, Products, Location or Discounts. Full list in the condition reference.

Adding a condition — pick the field, then the operator, then the value

Then set Condition Match Type:

  • All Conditions Pass — every condition must be true (AND)
  • Any Condition Passes — one is enough (OR)

Conditions come from one set at a time

Each rule draws from a single condition set. If the condition you want isn’t listed, you’re in the wrong set — and switching clears the conditions you’ve already added. Choose the set first.

Step 6 — Activate

Set Rule Status to Activated and save. A rule in any other status is saved but inert.

The Rule preview panel restates the rule in plain English — read it before saving; it catches inverted logic faster than testing does.

Verify it worked

  1. Add a product that should trigger the rule, then check out.
  2. Empty the cart, add one that should not, and confirm checkout is unchanged.

Step 2 is the one people skip. A condition that’s slightly too broad looks identical to a working rule until you test the negative case.

Start from a template

The template gallery has ready-made rules for common scenarios — start from a working rule rather than an empty editor.

Unsure what a term means? The glossary has plain definitions for everything used in the app.

Frequently asked

Do I need Shopify Plus?

No. Hiding, renaming and reordering works on every Shopify plan. The only Plus-only capability is hiding the credit card fields themselves in the US and Canada.

Do I need to edit my theme or add code?

No. Rules are built in the app and run as native Shopify Functions — no script to install, no theme file to touch.

How long does a rule take to appear at checkout?

Immediately once Activated. A checkout the customer already has open keeps the old options until they reload.

See also: Condition reference — all 23 conditions · How rules are evaluated at checkout · Rule is not applying at checkout

Still stuck? Email support — we usually reply within a few hours.