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Setup Updated Sep 23, 2026

Getting started with Nex Reorder

In short

Nex Reorder helps you control how payment and shipping methods appear during Shopify checkout. Create a rule, choose Hide, Rename or Reorder, enter the method name exactly as checkout shows it, set the status to Activated, then save and test it at checkout. No coding is required.

Applies to

  • All Shopify plans — Basic, Shopify, Advanced and Plus
  • Online checkout and draft order checkouts
  • Payment methods and shipping methods

Doesn't apply to

  • Shopify POS — customization functions do not run there
  • The cart page — rules apply at checkout itself
Already installed and a rule is not working? Start with the troubleshooting guide

In this guide, you will learn how to:

  • Open Nex Reorder.
  • Create a new rule.
  • Choose Hide, Rename, or Reorder.
  • Choose Payment or Shipping.
  • Enter the correct method name.
  • Add conditions if needed.
  • Activate and review the rule.
  • Save and test it at checkout.

Before you start

Before creating a rule, decide what you want to change at checkout.

You will need:

  • A clear rule name.
  • An action: Hide, Rename, or Reorder.
  • A method type: Payment or Shipping.
  • The exact method name shown in Shopify checkout.
  • Conditions only if the rule should work in a specific situation.

If you do not add conditions, the rule applies to every eligible checkout.

The parts of a rule

A Nex Reorder rule has these simple parts:

  1. Rule Name — helps you identify the rule later.
  2. Action — Hide, Rename, or Reorder.
  3. Method Type — Payment or Shipping.
  4. Method Name — the exact name shown at checkout.
  5. Conditions — optional.
  6. Rule Status — Activated when the rule should work.
  7. Rule Preview — check that the rule reads correctly before saving.

Step 1 — Open Nex Reorder

From Shopify Admin, go to Apps → Nex Reorder. The Nex Reorder dashboard will open.

From here, select Explore All Rules to view existing rules and create a new one.

Step 2 — Open All Rules

The All Rules page shows the rules already created in your store.

Select Create Rule in the top-right corner to create a new checkout rule.

Step 3 — Create a new rule

The Create Rule window lets you choose the basic setup before opening the full rule page. Complete these fields:

Rule Name — enter a clear name that explains what the rule does. For example: Hide COD Outside Canada.

Action — choose:

  • Hide — remove a method from checkout.
  • Rename — change the name customers see.
  • Reorder — change the display order.

Method Type — choose:

  • Payment — for payment methods.
  • Shipping — for shipping methods.

After selecting the Rule Name, Action, and Method Type, select Create Rule.

Step 4 — Check the rule name

The Rule Name helps you identify the rule later. Use a clear name that describes the rule.

Good examples:

  • Hide COD Outside Canada
  • Rename COD to Pay at Delivery
  • Move Credit Card First

Avoid unclear names such as:

  • Rule 1
  • Test
  • Payment Rule

If the name was already entered in the Create Rule window, check that it is still correct.

Step 5 — Enter the payment or shipping method

Enter the method name exactly as it appears in Shopify checkout.

For example, if checkout shows Cash on Delivery (COD), enter Cash on Delivery (COD) — not just COD.

If you are unsure about the method name:

  1. Open your Shopify store.
  2. Add a product to cart.
  3. Go to checkout.
  4. Find the payment or shipping method.
  5. Copy the name exactly.
  6. Enter the same name in Nex Reorder.
Copying the exact method name from checkout and entering it in Nex Reorder

A near-miss name does nothing

If the name does not match checkout exactly, the rule still saves and activates — but it will not change anything at checkout.

For a Reorder rule, drag the rows under Display Order into place. The top item appears first at checkout.

Step 6 — Add conditions if needed

Conditions tell Nex Reorder when the rule should apply. Conditions are optional — if you do not add one, the rule applies to every eligible checkout.

For example, to hide Cash on Delivery outside Canada, add:

Shipping country → Is not one of → Canada

Select Add Condition, then choose:

  1. The condition field.
  2. The operator.
  3. The value.

See every available condition in the conditions reference.

Condition match type

If you add more than one condition:

  • All Conditions Pass — every condition must be true.
  • Any Condition Passes — at least one condition must be true.

Choose the condition set first

Each rule uses one condition set, such as General Rules. If the condition you want is not listed, switch the set first — switching clears any conditions you have already added.

Step 7 — Activate the rule

Set Rule Status to Activated when you want the rule to work at checkout.

  • Activated — the rule is enabled and can affect checkout.
  • Draft — the rule is saved but does not affect checkout.

Step 8 — Check the rule preview

Before saving, read the Rule Preview. It explains the current rule in simple language. Check that it matches what you want to happen at checkout.

For example: Hide Cash on Delivery (COD) when the shipping country is not Canada.

If the preview does not look correct, check the method name and conditions before saving.

Step 9 — Save the rule

Before saving, check:

  • Rule Name is correct.
  • Action is correct.
  • Method Type is correct.
  • Method name matches checkout.
  • Conditions are correct.
  • Rule Status is Activated.
  • Rule Preview matches what you expect.

Then select Save in the bar at the top of Shopify Admin.

Step 10 — Test the rule at checkout

Always test the rule after saving it.

  1. Open your online store.
  2. Add a product to the cart.
  3. Go to checkout.
  4. Test a checkout where the rule should apply.
  5. Confirm the expected change appears.
  6. Test another checkout where the rule should not apply.
  7. Confirm the checkout stays unchanged.

What to check:

  • Hide rule — the method should disappear.
  • Rename rule — the new name should appear.
  • Reorder rule — the methods should appear in the correct order.

Changes appear as soon as the rule is saved. If checkout was already open, reload it.

Want a faster setup? Use templates

Use templates when you want to start from a ready-made rule. Always review the method name, conditions, status, and checkout result before using a template.

Unsure what a term means? The glossary has plain definitions for everything used in the app.

Frequently asked

Do I need coding knowledge?

No. You can create Nex Reorder rules without writing code.

What happens if I do not add a condition?

The rule applies to every eligible checkout.

Why is my saved rule not working?

Check that Rule Status is set to Activated. A rule saved as Draft does not affect checkout.

Why does the method name need to match checkout?

Nex Reorder needs the same name shown in Shopify checkout so it can change the correct method.

Should I test every rule?

Yes. Test one checkout where the rule should apply and another where it should not.

Do I need Shopify Plus?

No. Hiding, renaming and reordering works on every Shopify plan. The only Plus-only capability is hiding the credit card fields themselves in the US and Canada.

See also: All conditions reference · How rules are evaluated at checkout · Rule is not working

Still stuck? Email support — we usually reply within a few hours.