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How-to Updated Aug 14, 2026

Import a rule

In short

Open Import, then drop in the .json file or paste its contents. The rule is validated and shown to you first — nothing is saved until you confirm.

Applies to

  • Files exported from this app
  • All Shopify plans

Doesn't apply to

  • Rule files from other checkout apps
  • Bulk import of many rules at once
Import worked but some conditions vanished? See why parts were skipped

Before you start

  • The exported file. It is named after the rule and ends in .rule.json — that is the right file, not a different format.
  • The condition set the original rule used — importing into a different set is the usual reason conditions get skipped.

Steps

1. Install Nex Reorder

Search Nex Reorder in the Shopify App Store, or use the button below. Approve the permissions and the app appears in your admin under Apps. There is a free trial, and it is free on development stores.

2. Open Import — from the rules list, or from inside a rule editor.

3. Drop the .json file onto the drop zone, click Choose file, or paste the JSON directly into the text box.

Dropping a rule file in, reviewing what came across, and confirming

4. Click Review. The rule is validated and shown to you, together with anything that could not be brought across.

5. Confirm. Importing into an editor that already has a rule in progress asks you to Replace current setup first.

Replace really does replace

Importing into an open editor discards everything in it, including unsaved changes. If the current rule is worth keeping, export it before importing over the top.

What the importer checks

Before anything is written, it verifies the file is valid JSON, came from this app, describes a single rule, uses a supported format version, and states both a method type and an action.

It also checks the file matches the editor you are in — importing a shipping rule into a payment rule editor is rejected rather than silently converted.

When only part comes across

A file can be valid and still contain things this store cannot use — a condition that is not in the chosen set, an operator a condition does not support, a product that does not exist here.

Rather than fail the whole import, those parts are skipped and listed for you, and you choose whether to Import the rest. Full detail in why parts were skipped.

Frequently asked

Will importing overwrite the rule I am editing?

Only if you choose Replace current setup, and you are asked to confirm first. Unsaved changes in the editor are lost at that point.

Can I import a rule exported from a different app?

No. The file records which app produced it and the importer rejects anything else.

Nothing saved — did the import fail?

Import shows you the result for review first. It is only written when you confirm.

See also: Export a rule · Why parts were skipped · Getting started with Nex Reorder

Still stuck? Email support — we usually reply within a few hours.