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How-to Updated Aug 14, 2026

Activate, pause or delete rules

In short

Only rules set to Activated run at checkout. Anything else is saved but inert, which makes Draft the safe way to pause a rule without losing it.

Applies to

  • Every rule, payment and shipping

Doesn't apply to

  • Past orders — status only affects future checkouts

The statuses

StatusAt checkout
ActivatedRunning
Anything elseSaved, but inert

That is the whole model. There is no scheduling and no partial rollout — a rule is either live or it is not.

Pausing a rule instead of deleting it

Use Draft when you want to temporarily stop a rule without removing it.

When a rule is set to Draft:

  • It stops applying at checkout
  • It stays in your rule list
  • You can activate it again later without rebuilding it

Use Draft when you are:

  • Checking whether a rule is causing a checkout issue
  • Running a temporary promotion
  • Freeing an active rule slot

Isolating a problem

If several rules could be causing an issue, set them to Draft one at a time.

After each change, reload checkout and test again.

This helps you find the problem without deleting any rules.

Deleting a rule

Deleting is permanent. There is no archive or undo after the rule is deleted.

If you may need the rule again, export it first. You can keep the JSON file and import it later if needed.

Testing after changing a rule status

Always reload checkout after you activate, pause, or delete a rule.

Status changes apply to new checkout sessions, but a checkout page that was already open may still show the old setup.

If a change looks like it did not work, refresh the checkout page and test again.

Frequently asked

How quickly does activating take effect?

Immediately for any checkout started after the change. A checkout the customer already has open keeps its original options until they reload.

Does a Draft rule count toward my limits?

It does not run at checkout. Shopify's 25-customization ceiling counts active customizations, so pausing a rule frees room.

I toggled a rule off but checkout has not changed.

Reload checkout in a fresh tab. A page opened before the change keeps what it loaded with, which looks exactly like the toggle not working.

See also: Managing rules · Rule is not working · How rules are evaluated at checkout

Still stuck? Email support — we usually reply within a few hours.